FAQs
We hope that your experience is as effortless as possible, however, we do acknowledge that you may have some questions.
Do you ship internationally?
Yes, we’re happy to offer international shipping! Delivery times and shipping rates vary depending on the destination.
Do you offer a refund if I don't like the product?
Absolutely! We offer a full refund on your order if you don't like the product. Simply visit our refund policy page for complete details. If you have any additional questions that have not been addressed in our FAQ. Please contact us and we will get back to you as soon as possible. You can contact us at our contact page or send an email.
How long does shipping and delivery take?
Orders are typically processed and shipped within 2-3 business days, with an estimated delivery time of 9-10 business days. During peak periods like sales or holidays, processing may take a bit longer—around 5-7 business days. We appreciate your patience and aim to get your order to you as quickly as possible!
What sizes do the Cozy Kicks come in?
Cozy Kicks are available in one versatile size that fits U.S. shoe sizes 4 through 12. They’re made with a special foam that molds comfortably to your feet, making them perfect for a wide range of sizes!
Is your website secure regarding my personal information?
Absolutely! We use SSL security to ensure all your personal information is encrypted. We do not store any credit card information and it will be used one-time only upon purchasing of your product. We use secure payment gateways PayPal & Stripe.
How do I place an order?
Simply find the product you'd want and click the 'Add To Cart' button. Fill in your shipping and billing information and we'll have your order shipped to you as soon as possible!
Do you provide a quality guarantee for all products being sold?
Absolutely! If you do not like the product or find damages to the product, contact us immediately! We do all we can to ensure your best shopping experience. You can simply contact us and we'll get it addressed!
